Skip to content
case study detail bg
module

Real-Time Flood Insurance Distributionfor Retail Agents

Transforming Agent Experience Through Digital Innovation

Business Challenge

Retail agents struggled with inefficient processes that hindered their ability to serve clients effectively

Time to Quote: 30-60 Minutes

Agents had to navigate multiple carrier portals and systems, creating lengthy delays for time-sensitive flood insurance quotes.

Operational Strain

Duplicated data entries across systems increased E&O exposure and reduced agent productivity significantly.

Lost Revenue

Competitive delays resulted in lost opportunities as clients sought faster alternatives from other providers.

The Problem Impact
  • Agent Efficiency -65%
  • Client Satisfaction -40%
  • Quote Conversion -30%
  • Revenue Growth Stagnant

Our Solution

solution icon

Under 60 Seconds, Instant flood insurance indications that transforms the agent experience

Instant

Instant processing

Single form submission generates multiple carrier quotes simultaneously with real-time pricing and coverage options.

Unified

Unified Platform

Integrated carrier network eliminates the need for multiple portals and streamlines the entire quoting process.

risk 1

Risk Mitigation

Standardized data capture and automated processing significantly reduce E&O exposure and human error.

Process Transformation

Before: Traditional Process
time icon

30-60 minute quote times

portal

Multiple carrier portals

calendar

Days of waiting for responses

date

Manual data re-entry

After: Digital Solution
second

Under 60 seconds

screen

Single unified platform

result

Instant results

quotes

10+ comparable quotes

Business Impact

Measurable results that transformed agent operations and client satisfaction

flood minute

10+

flood quotes in less than a minute

applications

1000s

applications processed automatically

satisfaction

150%

improved agent satisfaction

standardized

85%

standardized data capture

Key Success Metric

"Homeowner could contact agent in the morning, have options by lunch" - Transforming the speed of service delivery

AI Value Amplification

AI didn’t just streamline workflows—it amplified the value of the platform:

Clarity at Scale

AI translated complex underwriting data from multiple MGAs into a single, standardized view agents could easily compare.

Confidence

Real-time, accurate results built trust with both retail agents and homeowners, who could see side-by-side options instantly.

Operational Leverage

The wholesaler achieved automation without adding staff or increasing costs, turning a high-friction manual process into a scalable digital advantage.

The outcome: a smarter, faster, and more agent-friendly way to distribute flood insurance—transforming a regulatory and climate-driven challenge into a competitive opportunity.